Privacy policy

Privacy Policy

Welcome to Kenio. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from our store.

Information We Collect

When you interact with our store, we may collect certain information, including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing details

  • Order and transaction information

  • Device and browser information

  • IP address and website usage data

How We Use Information

We use the information collected to:

  • Process and deliver orders

  • Provide customer support

  • Improve our products and services

  • Prevent fraud and unauthorized activities

  • Communicate order updates and important notifications

  • Enhance the shopping experience

Cookies

Our website uses cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze website traffic and performance

  • Enhance user experience

Customers may disable cookies through their browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers for services such as:

  • Payment processing

  • Shipping and delivery

  • Website analytics

  • Marketing and communication tools

These service providers only receive information necessary to perform their services and are expected to protect customer data.

Data Security

We implement reasonable security measures to protect customer information against unauthorized access, misuse, disclosure, or alteration. While we strive to safeguard all data, no online system can guarantee complete security.

Customer Rights

Customers may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of personal data where applicable

  • Opt out of marketing communications

Requests will be handled in accordance with applicable laws and regulations.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or service offerings. Any updates will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy, customers may contact us through the communication methods available on our store website.