Shipping policy

SHIPPING POLICY

Effective Date: [MARCH 2026]

Thank you for shopping at kenio.in. We aim to deliver your orders safely and on time. Please read our Shipping Policy below for details on processing, delivery, and shipping charges.

1. Order Processing Time

All orders are processed within [PROCESSING TIME 1-2 DEPENDING ON YOUR LOCATION 3-5 DAYS] after payment confirmation.

  • Orders are processed on business days (Monday to Saturday, excluding public holidays).

  • Orders placed on Sundays or holidays will be processed on the next working day.

  • You will receive a confirmation email once your order has been successfully placed.

Please note that processing time is separate from shipping time.

2. Shipping Methods Available

We offer the following shipping methods:

  • Standard Shipping

  • Express Shipping (if available in your location)

  • Cash on Delivery (if applicable)

Shipping availability may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery time is [7-14 BUSINESS DAYS] depending on your location.

Delivery timelines may vary based on:

  • Delivery address

  • Courier partner serviceability

  • Weather conditions

  • Public holidays

  • Unforeseen logistical delays

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

  • Shipping charges will be displayed at checkout before payment.

  • Cash on Delivery (COD) charges, if applicable, will be clearly mentioned during checkout.

Shipping charges are non-refundable unless the issue is caused by our error.

5. Tracking Information

Once your order is shipped:

  • You will receive a shipping confirmation email or SMS.

  • Tracking details will be provided so you can monitor your shipment.

  • Please allow [24-48 HOURS] for tracking updates to reflect in the courier system.